Terms & Conditions


Bin Saleh Travel are your travel specialists. To allow you or your travel agents flexibility in choosing the air fares available when booking, the cost of travel to Bin Saleh Travel has not been included in the rates quoted.

Your booking can be made direct with Bin Saleh Travel. The person affecting the booking shall be deemed to have accepted the booking conditions. Reservations are subject to availability, the terms and conditions and requirements of service providers, and to the minimum number of passenger requirements of suppliers.

Bin Saleh Travel and its service providers reserve the right to delete, cancel or alter tours without notice; however, we will endeavor to offer alternative tours or refunds according to the circumstances. Cancellations could be caused by road or weather conditions, strikes or any other unforeseen circumstances. Additional expenses will be at the traveler’s cost. Travel insurance is strongly recommended.

Hotels and car hire service providers will require a credit card imprint as a bond.

Hire vehicles are subject to the terms and conditions of the hire car company and these will be advised to you at the time of quotation / booking.

Tour return times are approximate and may be subject to change by the tour provider without notice. The type of vehicle/vessel described in a tour is a guide only and it may be substituted by another from time to time. Similarly, the maximum passengers indicated in a tour may also vary from time to time. Maximum luggage allowances is depending on the airline restrictions.

Vouchers for services are only valid for the services and dates specified and are not transferable. No allowance or refunds will be given on any unused vouchers unless specifically approved in advance by Bin Saleh Travel.

Vouchers and documentation will be issued on receipt of final payment.


All prices in this website are quoted in U.A.E. Dirham, inclusive of Services Tax and subject to change without notification. All payments are to be made in U.A.E. Dirham. Any verbal quote given is an estimate only of cost which will be subject to written advice and confirmed on booking. All prices quoted are based on per person.


Payment of a deposit equal to 10% of the Gross Package Price is required to confirm a booking. This deposit is due within seven (7) days of confirmation of the booking. If the deposit is not received, bookings will be released. 50% of the package must be paid before confirmation. The balance of payment in full must be received by Bin Saleh Travel before 7 days before commencement date of the package. All payments received are safely held in our Audited Trust Account.

Some suppliers may have individual deposit and payment conditions, which will be advised at the time of booking.


We accept Visa and MasterCard. Please note that, when paying by these credit cards, a 2.0% surcharge will apply and will be automatically charged.


Should you wish to add any services to your arrangements following the confirmation of your holiday, there will be no amendment charge.

Any amendments to arrangements already confirmed are charged depending upon the rate of the new package/destination.


You should contact us as soon as possible if you have to cancel part or all of your booking. The following will apply:

At least 3 days before departure, contact Bin Saleh Travel agents to avoid necessary charges. For this reason, we strongly recommend your travel insurance includes cover for cancellation charges in the event of cancellation due to illness and other circumstances.

After travel has commenced unused services cannot be refunded or exchanged.


We strongly recommend you insure against cancellation, loss of deposits, cancellation fees, baggage and medical expenses. Bin Saleh Travel can offer a suitable travel insurance policy.


Bin Saleh Travel finalize all arrangements for these tours upon the explicit condition that it shall not be liable for any injury, damage, loss, accident, delays generally, or any irregularity which may happen due to a defect in a vehicle, vessel or aircraft, or through the acts or default of any company or person engaged in conveying or the accommodation of passengers, or in the carrying out of arrangements of the tours, or otherwise associated to the products.

Bin Saleh Travel is not liable for and denies all responsibility for personal injury caused by circumstances outside its control. Bin Saleh Travel cannot accept responsibility for any operator changing or withdrawing prices, details or services shown, and all are subject to alteration without notice.

Bin Saleh Travel is a wholesaler and in the provision of bookings, acts solely as an agent on behalf of the principals. These principals include all land and transport suppliers including the range of hotels, coach companies, airlines, hire car companies, motorhome companies, ferry and boat companies and railways used in the booking reserved by the client and featured in brochures distributed by Bin Saleh Travel.
Bin Saleh Travel is not a principal and acts solely as an agent between the principal and the third party (client), it is not responsible for monies paid in advance to the principal by Bin Saleh Travel on behalf of the third party (client), if the principal is unable to provide that service either by default, insolvency, liquidation, change of ownership or operational difficulties.


All information provided was correct at the time of quoting, however, changes may have occurred since the time of printing. Bin Saleh Travel cannot and does not warrant the accuracy of the information. Make sure you check whether changes have occurred in the service you want before you book.