| Name | Designation | Contact | |
| Mr. Hussein Attallah | General Manager | 02 632 7770/110 | hussein@bst.ae |
| Name | Designation | Contact | |
| Maileen Delacruz | Main Branch Secretary | 632 7770/200 | secretary@bst.ae |
| Mahmoud Wahid | Corporate Unit Supervisor | 02 632 7770/207 | mah@bst.ae |
| Amal Ali | Corporate Unit Staff | 02 632 7770/202 | amal@bst.ae |
| Aqif Imtiaz | Corporate Unit Staff | 02 554 1932 | aqif@bst.ae |
| Athesham Uddin | Corporate Unit Staff | 02 6327770/203 | ahtesham@bst.ae |
| Suraj ks | General Accountant | 02 632 7770/208 | Suraj@bst.ae |
| Mohamed Shaji | Executive-recievable | 02 632 7770/209 | shaji@bst.ae |
| Paul Joseph C | Assistant Accountant | 02 632 7770/205 | paul@bst.ae |
| Ghada Obaid | Ticketing Counter & Holidays | 02 - 6327770 | ghada@bst.ae |
| Name | Designation | Contact | |
| Elma Cabanero | Secretary | 02 622 9900/101 | mai@bst.ae |
| Mr. Salim Attallah | Head Of IT | 02 622 9900/112 | salim@bst.ae |
| Mr. Deeb Chehade | Sales Manager | 02 622 9900/106 | dchehade@bst.ae |
| Mr. Siyad Thodiyil Atheekula | Accountant | 02-6229900/111 | siyadta@bst.ae |
| Ms. Nadia Awad El Sergany | Ticketing and Reservations | 02 622 9900/103 | nado@bst.ae |
| Ms. Meera Bai Rajagopal | Counter Supervisor | 02 622 9900/105 | meera@bst.ae |
| Mr. Faizal Kithaparambil | Corporate Travel Consultant | 02 622 9900/109 | faizal@bst.ae |